About Mail Boxes Etc.
Founded in San Diego, California (U.S.A.) in 1980 Mail Boxes Etc. (“MBE”) has evolved over time into one of the world’s largest international networks of franchised entrepreneurs operating retail-based shipping, logistics, printing, marketing and communications solutions to business and private customers.
MBE
The History
MBE
Our Milestones
In 2001
UPS Inc. acquired Mail Boxes Etc., and in 2003 started rebranding the MBE Network in both the USA and Canada into “The UPS Store”.
In 2009
MBE Worldwide S.p.A. bought the worldwide network of MBE service retails Centers (except Centers in North America). By this time, a family-owned Italian holding company based in Milan – Italy, which started business in 1993 as the Mail Boxes Etc. Master Licensee for Italy and then subsequently Spain and Germany.
In 2017
MBE Worldwide purchased PostNet International Franchise and AlphaGraphics, two US-based companies, to extend its service center network in the United States, Canada, South Africa, and other countries
In 2017
MBE Worldwide also became the majority owner of logistics market place Spedingo.
Since 2018
MBE Worldwide began strategically acquiring majority ownership in operating companies of successful, existing MBE network franchisees. This approach has grown into an increasing internal network of Directly Operated Stores (“DOS”), beginning in Italy, Spain, and the USA. Such investments in experienced MBE entrepreneurs demonstrate the commitment and ability of MBE to build on and further grow its know-how, skills and presence for the benefit of the entire MBE network.
In 2020
MBE Worldwide announced a definitive agreement with funds managed by Oaktree Capital Management, L.P. to acquire up to a 40% ownership interest in MBE via a phased €120 ($132) million reserved capital increase in order to support additional long-term growth. Current MBE shareholders, the Fiorelli Family, will continue to own the majority of the business.
In 2021
MBE Worldwide expand its global footprint with the acquisition of Pack & Send, a leading brand in Australia, New Zealand and the United Kingdom in the shipping and logistics industry.
MBE Worldwide also concludes the acquisition of Multicopy, a leading player in the Netherlands for Print & Marketing solutions
Both acquisitions allow the Group to increase its global footprint and presence.
MBE Worldwide Group by the numbers
2,800+
Service Centers Worldwide
53
Countries Worldwide
10,000+
Associates
$1,004 Million
System-wide Sales
MBE in the world
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MBE Mission and Values
Client specific needs are always our focus.
MBE is at its clients’ side to help them transform their challenges, both personal and professional, into achievements.
Values
Whatever your challenge, MBE people are at your side to win it.
CUSTOMER CENTRICITY
All around the world, MBE people are bound by a common passion: we work our hardest, every day, to make sure our clients are satisfied. We listen to their doubts, answer their questions, and offer them custom solutions.
EMPATHY
Empathy is the ability to put ourselves in our clients’ shoes, understanding their situation and expectations, and offering our services with top care and passion.
KNOW HOW
Mail Boxes Etc. knows when, how and where its expertise is needed to guarantee clients excellent service.
INNOVATION
We innovate, always in search of new solutions. We support our clients by introducing new processes, new methods and new ideas – to help them become more efficient and productive, day after day.
PROACTIVITY
In our hyper-connected world, we need more efficient ways to connect with people, things and emotions. That is why we work to meet clients’ requests even before they come up. Every day, we strive to offer new solutions and new ideas.
YOUR GUIDE TEAM
The Worldwide Development team is ready to guide you through our Master License qualification process and answer all your questions while you are exploring MBE’s franchise opportunity.
Giuseppe is Italian and joined MBE more than 20 years ago. Since 2016, he is responsible for the international expansion of the MBE Brand.
Giuseppe Bergonzi
General Manager Worldwide Development
Maria is Russian and joined Mail Boxes Etc. in 2017. She is handling the search for Master Licensees in Europe.
Maria Ilicheva
Business Developer – Worldwide Development
Iliess is French and joined MBE’s Worldwide Development team in 2019. He is in charge of the search for Master Licensees in Africa and Asia.
Iliess Ayad
Business Developer – Worldwide Development
Cesar is Brazilian and joined MBE in 2021. He is searching for candidates for the Master Franchise agreements in South America.
Cesar Bergamo
Business Developer – Worldwide Development
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#PeoplePossible
MBE’s network is fueled by the passion of our people. They are the keystones of our brand. But don’t just take our word for it… Meet our MBE Entrepreneurs.
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